No-Risk Purchase Guarantee
In the unlikely event you would like to return any JackPak product, you may do so within 30 days of delivery. To qualify for a refund, you must notify us in writing or via email or telephone of your request and include the reason for your dissatisfaction.
Non-manufacturer warranty returns are subject, at JackPak’s discretion, to a restocking fee of up to 20% of the sales price (plus shipping) of the item. All returned items must be in their original box or crating and must include all packing material, manuals, and all accessories. All returned items must be in their original box or crating and must include all packing material, manuals, and all accessories.
Limitations
The following limitations apply:
Credits for charges will be applied to the payer’s account only, and refunds will be made payable to the payer only.
If you return a JackPak product, all shipping charges must be prepaid by the customer. If there were no shipping charges on the initial delivery, only the return shipping will be charged.
This money-back guarantee only applies to purchases made on this site.
JackPak products purchased through a leasing or financing program are not eligible for this return policy.
Products must be in new condition and include all accessories.
Exceptions
JackPak will not be obligated to refund or credit your charges if:
The product dissatisfaction resulted in whole or in part from any of the circumstances described under the limitation of liabilities section of the Terms and Conditions or failure to submit the required information as stated herein.
The payer’s account number was not in good credit standing, or payment instructions were invalid, and delivery was delayed until payment arrangements were secured.
Refund or Credit Request
To qualify for a refund or credit you must notify and request or credit in compliance with the conditions listed below. If you do not comply with these conditions, you’re not entitled to receive a refund or credit.
A subsidiary of the BendPak Family of Companies, the leading distributor of Car Lifts and automotive service equipment.
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